If you… or someone you know… is at risk of immediate harm, PLEASE call emergency services on 000.

If you or someone you know is in crisis, and are you are unsure which service to contact, you can call Kids Help Line on 1800 55 1800 or Lifeline on 13 11 14. Both of these toll-free services are available from anywhere in Australia 24 hours a day. They provide general crisis counselling, information and referral services and are a great starting point when seeking help.

Child Safety After Hours Service Centre
Ph: 1800 177 135 or (07) 3235 9999

Outside of usual business hours this centre provides a range of services to current clients of Child Safety Services; is the contact point for those concerned that a child has been harmed or may be at risk of harm; and provides support for foster and kinship carers.

National Support Helplines

Alcohol and Drug Information Services (ADIS) 1800 422 599, (02) 9361 8000 (Sydney metro), 24 hours 7 days

Child Wise National Child Abuse Prevention Helpline  1800 991 099, 9 am-5 pm Monday to Friday

Family Relationship Advice Line 1800 050 321, 8 am-8 pm Monday to Friday, 10 am-4 pm Saturday

Health Direct Australia (not available in Victoria or Queensland) 1800 022 222, 24 hours 7 days

Kids Helpline 1800 551 800, 24 hours 7 days

Lifeline 131 114, 24 hours 7 days

Mensline Australia (support and referral to specialist men’s services) 1300 789 978, 24 hours 7 days

National Poisons Information Centre 131 126, 24 hours 7 days

Sane Australia Mental Health Helpline 1800 187 263, 9 am-5 pm Monday to Friday

1800 RESPECT (National Sexual Assault, Domestic and Family Violence Counselling Service) 1800 737 732, confidential 24 hour helpline

Queensland Support Helplines

Parentline Queensland and Northern Territory 1300 301 300, 8 am-10 pm 7 days

13 HEALTH 134 325 84, 24 hours 7 days

Western Australia Support Helplines

Crisis Care Helpline Ph: 1800 199 008 or (08) 9223 1111 (24hrs/7days) Telephone information and counselling service for people in crisis needing urgent help from the Department for Child Protection.

Family Helpline Ph: 1800 643 000 or (08) 9223 1111 (24hrs/7days) Telephone counselling and information service for families with relationship difficulties.

Parenting WA Line Ph: 1800 654 432 or (08) 6279 1200 (24/7 support and information) Information, support and referral service to parents, carers, grandparents and families with children up to 18 years of age. Services are free and no referral is needed.

New South Wales Support Helplines

Parentline NSW 1300 130 052, 9 am-9 pm Monday to Friday, 4 pm-9 pm Saturday

Mission Australia Helpline: 1300 886 999

CatholicCare Relationship Counselling: 02 9283 4899

Relationships Australia: 02 9418 8800 or 1300 364 277

Salvo Care Line: 02 9331 6000

Salvo Crisis Line: 02 9331 2000 (suicide prevention 24 hour)

Tasmania Support Helplines

Parentline Tasmania Ph: 1300 808 178 (24hrs/7days)

Child Protection Advice and Referral Services Ph: 1800 001 219 or 1300 737 639 (24hrs) An after hours free call service for information on child protection.

Victoria Support Helplines

Parentline Victoria 132 289, 8 am-12 am 7 days